“Spotlight” is a knowledge sharing platform designed for the Dutch Police. It is mostly for internal use and creates an easier and more inspiring way of exchange of information, tracking of projects and cases in order to create a more linear and unified approach to innovation.
The Dutch Police is a very innovative organization - constantly looking for ways and tools to improve their skills, their work and thereby creates a safer society. However, being such a large organization can present problems in knowledge sharing and project managing. The police found out that departments in different cities are not aware of each other’s work. Sometimes this results in double work and thus slower innovation.
We designed “Spotlight” from the perspective of the project managers of the police. This platform will show an overview of all the innovative projects within the police. Moreover, one could read about a project in details, in terms who was the team, what was the budget, what were the results and what were the interesting insights. Furthermore, we create a profile page where a project manager would be able to post what they are working on, what is in progress and what will they do in the future. Our end-deliverables were a hi-fi prototype and a booklet. We created this booklet in order to further share the information of this project and why it exists with the rest of the police force. The booklet included also an onboarding process for new users.
The project ended with a presentation to our client. They found our deliverable to be a success and invited us for a further collaboration. We attended a meeting with other stakeholders of the Police and also had a discussion with one of their developers who will lead the project to its creation. We expect this platform to go live in the next year.
We also uncovered other important user needs during our research for which we didn't have the time and scope. However, we have included them as further recommendations to our client. We made sure the have a smooth onboarding of the police force by creating a booklet in which we documented the main steps of the process as well as "how to use" and the recommendations.